Spa Body and Beyond Recruitment 2019 | How to Apply
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Spa Body and Beyond Recruitment 2019
The Spa Body and Beyond Job Vacancies 2019 advertisement has been published for the various positions available below. All Eligible and Interested applicants may apply online for the available vacancies before the recruitment application deadline. The 2019 Spa Body and Beyond Job Recruitment details like education qualification, requirement, location, stipend & salary scale, selection process, application form, how to apply, closing date, important links and others are available below on Ghloud.com as well as on the official website.
NOTE:
- Don’t forget that Spa Body and Beyond recruitment 2019/2020 is totally free of charge
- Don’t send anyone money for this recruitment opportunity.
- Beware of Fraudsters!!!!
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Spa Body and Beyond Job Positions 2019
RESPONSIBILITIES
- Resolve customer complaints via phone, email, mail, or social media.
- Use telephones to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Assist with placement of orders, refunds, or exchanges.
- Advise on company information.
- Take payment information and other pertinent information such as addresses and phone numbers.
- Place or cancel orders.
- Answer questions about warranties or terms of sale.
- Act as the company gatekeeper.
- Suggest solutions when a product malfunctions.
- Handle product recalls.
- Attempt to persuade customer to reconsider cancellation.
- Inform customer of deals and promotions.
- Utilize computer technology to handle high call volumes.
- Work with customer service manager to ensure proper customer service is being delivered.
- Close out or open call records.
- Compile reports on overall customer satisfaction.
- Read from scripts.
- Handle changes in policies or renewals.
QUALIFICATION AND EXPERIENCE
- HND, degree or equivalent
- 3 years work experience
- knowledge of customer service principles and practices
- knowledge of relevant computer applications
- knowledge of social media platforms
- knowledge of administrative procedures
- numeric, oral and written language applications
COMPETENCIES
- interpersonal skills
- communication skills – verbal and written
- listening skills
- problem analysis and problem-solving
- attention to detail and accuracy
- data collection and ordering
- customer service orientation
- adaptability
- initiative
- stress tolerance
How to Apply For Spa Body and Beyond Job Vacancies
Submit your CV to [email protected]
Closing Date : 3rd October, 2019
NB : We do not charge any money throughout the recruitment process
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Tags: Spa Body and Beyond Job Vacancies, Spa Body and Beyond Recruitment