Mevron Job Vacancy Application Details
Job Vacancy Application at Mevron Ongoing | How to Apply Online.
The Mevron recruitment application form, requirements, eligibility, available positions, qualifications needed, application guidelines, application deadline-closing date, and other job updates in Ghana are published here on Ghloud.com for free.
Page Contents
Mevron Job Vacancy Application Instruction.
- The Mevron recruitment form portal is opened.
- All Eligible and Interested applicants should apply for the available vacancy position before the application deadline.
- The Mevron Jobs recruitment application is totally free of charge
- Don’t send anyone money for this recruitment opportunity.
- Beware of Fraudsters!!!!
- Subscribe to our notification list with your email to receive the Latest Jobs Update.
Details of Mevron Vacancy Position & How to Apply.
We are looking for a customer-oriented service representative.
A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with Zendesk systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
- Mass Communication degree or related field.
Compensation:
- Competitive Salary
- Equity compensation plan
Benefits:
- Medical/dental/vision package
Perks:
- Working with some of the most diverse people: We have some of the brightest and innovative minds in the tech industry, so working alongside them is amazing!
- Comprehensive office fun calendar
If this sounds like you, you are encouraged to apply for the Customer Service Representative position at Mevron in Accra, Ghana. You can make a direct impact on the world around you by joining the Mevrolution.
Method of Application
Submit your CV and Application on Company Website : Click Here
Closing Date : 9th May, 2020
However, if you have any Feeling regarding the Mevron Job Recruitment, Please kindly DROP A COMMENT below and we will respond to it as soon as possible.
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